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Terms of Service

Last updated September 28, 2026

These terms cover your use of Crush Lab Studio ("we", "us"), the invoicing software at crushlabstudio.com. By creating an account you agree to them. If you use Crush Lab Studio for a business, you agree on behalf of that business.

What Crush Lab Studio does

Crush Lab Studio helps you manage clients, projects and retainers, and send invoices that your clients pay online. We are software, not a bank or payment processor, and we are not a party to the transactions between you and your clients.

Payments and Stripe

Payments are processed by Stripe through your own Stripe account, which you connect to Crush Lab Studio. Money your clients pay goes to your Stripe account; we never hold it. Payment processing services for businesses on Crush Lab Studio are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service. By connecting Stripe you agree to them, and you authorize us to create invoices, customers, products and subscriptions in your Stripe account on your behalf. You can disconnect at any time from Configurations or from your Stripe Dashboard.

Your account

  • You must be at least 18 and give accurate information.
  • Keep your password safe. You are responsible for activity on your account.
  • Tell us right away at support@crushlabstudio.com if you think your account has been misused.

Your responsibilities

You are responsible for your business and your invoices, including:

  • What you charge, the work you deliver and your relationship with your clients.
  • Refunds, disputes and chargebacks, which you handle in your Stripe account.
  • Taxes. Stripe Tax can calculate tax on your invoices, but you are responsible for registering, collecting and filing where you owe tax.
  • Having the right to enter your clients' details and to email them invoices, and following the laws that apply to your business.

Acceptable use

Don't use Crush Lab Studio to send fraudulent or misleading invoices, spam, or invoices for anything illegal or anything Stripe prohibits. Invoice emails are sent from our domain, so we may limit or suspend sending, or close an account, to protect our users and our email reputation.

Plans and billing

  • New accounts include a small number of free invoices. After that, a paid plan is needed to keep sending invoices.
  • Plans are billed monthly in advance and renew until you cancel. Cancelling stops the next renewal; we don't refund partial months.
  • Founder pricing is locked in for as long as your subscription stays active. If you cancel and come back later, current prices apply.
  • We may change prices for new subscriptions. We'll give existing subscribers at least 30 days' notice of any change that affects them.

Your data

You own the data you put into Crush Lab Studio. We use it only to provide the service, as described in our Privacy Policy. You can ask us to export or delete it at any time.

Availability

Crush Lab Studio is new and still changing. We work to keep it available and accurate, but we provide it "as is", without warranties of any kind, to the extent the law allows.

Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential losses, such as lost profits or lost data, and our total liability for any claim is limited to the fees you paid us in the 12 months before the claim.

Ending your account

You can stop using Crush Lab Studio at any time and ask us to delete your account. We may suspend or close accounts that break these terms. Invoices already sent stay in your Stripe account.

Changes and contact

We may update these terms and will tell you about important changes by email or in the app. These terms are governed by the laws of the State of Washington, USA. Questions: support@crushlabstudio.com.